Most people do not have a reliable plumber that they are ready to contact because they do not need plumbing services immediately. However, when an emergency plumbing issue arises this puts them in a difficult situation. In an emergency you will need to settle for the first person you can get and this will likely lead to larger bills.
It is important to find a reliable plumber before you need one to ensure that you have a plumber at the ready in an emergency.
Research the plumber and find out about their reputation, where they are located and when they will be available to be called out.
Check that the plumber is licensed to carry out work on the plumbing systems that you have installed. If they are unable to deal with gas boilers then they will be of little use if there is a gas leakage from your water heater.
Check that the company has insurance for their employees and contractors so that you are protected if an injury should occur.
Check the contract is agreeable before signing anything.
Follow up on the references of previous customers to ensure that they are truthfully representing their services. It will be worth making the effort to do so if they turn out to be fabricated.
When you call Service Experts for any service, you can relax because we give you a 100% lifetime labour guarantee. That means we guarantee our work will be right first time, every time or we’ll fix it for FREE.
Our On Time Guarantee
We understand that your time is valuable. That’s why we promise to turn up when we say we will. You will even receive a courtesy call when your plumber is on his way. If there is any delay, we pay YOU $5* for every minute we are late up to $300 (*$300 maximum).
No Hidden Charges Guarantee
We have been around long enough to know you want to be certain of how much your job will cost and not 1c more So, we tell you before we begin any work exactly to the cent what your cash outlay will be. Whether it’s a big job or a small one. You approve the price before any work starts.
Our Cleanliness, No-Bum-Crack
Our technician promises to keep your home dirt free by wearing special shoe covers. If we find that your technician has not done this, you won't pay a cent for your service!
Same Day Service Guarantee
We understand that anything can go wrong with your home plumbing at any time of the day. Our vans are fully stocked and can get you out of trouble for virtually any situation. If we can’t get to you within 6 hours of your call, we pay YOU $50 for the inconvenience.